Returns & Exchanges

Due to the perishable nature of our products, we do not accept physical returns. However, we are committed to your satisfaction through our 100% Happiness Guarantee.

Return Process

• 1.
  Inspect Your Order

  Check your fruit immediately upon arrival for any signs of transit damage or quality issues.

• 2.
  Document Issues

  Take clear photos of the product and the shipping label if there are any discrepancies or damage.

• 3.
  Contact Support

  Email our team within 48 hours of delivery with your order number and the photos provided.

• 4.
  Resolution

  Our team will review your claim and issue a full refund or ship a fresh replacement box immediately.